Part-Time Med Spa Front Desk Pro | Elevate Guest Experience

The Klinic by KSW Medical Aesthetics; Woburn (MA); On-site; USD 28,000 - 34,000; Part time

Job summary

The Klinic by KSW Medical Aesthetics in Woburn, MA is seeking a Part-Time Front Desk/Reception Associate. You will be the first impression, greet guests, manage scheduling, payments, and inquiries, and coordinate care with clinicians.

This non-clinical role requires prior med spa or medical office experience, strong communication, and a professional, upbeat demeanor. Part-time position offers growth, occasional Winchester coverage, and incentives.

Qualifications

• Front desk or patient-facing experience in a med spa, dermatology, plastic surgery, or medical aesthetics setting.
• Working knowledge of aesthetic treatments and skincare, and able to discuss services and pricing.
• Experience with scheduling and payment software (Boulevard, Alle, Aspire, Cherry a plus).
• Excellent verbal and written communication.

Responsibilities

• Welcome patients and deliver a polished, personal experience from arrival through checkout.
• Manage scheduling, confirmations, cancellations, and patient inquiries via phone, email, and text.
• Process payments, review after-care instructions, and book future appointments.

Skills

Front desk/Reception

Customer service

Scheduling software

CRM experience

Communication skills

Payment processing

Tools

Boulevard

Alle

Aspire

Cherry

Job description

The Klinic by KSW Medical Aesthetics in Woburn, MA is seeking a Part-Time Front Desk/Reception Associate. You will be the first impression, greet guests, manage scheduling, payments, and inquiries, and coordinate care with clinicians.

This non-clinical role requires prior med spa or medical office experience, strong communication, and a professional, upbeat demeanor. Part-time position offers growth, occasional Winchester coverage, and incentives.