Med Spa Front Desk & Patient Care Specialist

Med Spa Flower Mound; Flower Mound (TX); On-site; USD 25,000 - 33,000; Part time

Job summary

The Med Spa of Flower Mound is seeking a Patient Care Coordinator to serve as the first face patients see and to ensure a welcoming, caring experience. This role supports scheduling, communication, and checkout, helping patients book the care their providers recommend.

You will work with the Practice Manager and providers to streamline front-desk operations, answer inquiries, and promote skincare packages while safeguarding patient confidentiality and delivering top-notch service.

Qualifications

• Requires at least 1 year of customer service/front desk/administrative experience.
• Proficient computer skills, professional phone manner, and accurate data entry.
• Ability to manage multiple priorities and remain discreet.

Responsibilities

• Greet patients and visitors, keeping the front area welcoming and organized.
• Check patients in and out accurately.
• Answer calls, texts, and emails promptly and professionally.
• Schedule and confirm appointments, share prep instructions, and manage waitlists.
• Assist with inventory and maintain clean reception areas.
• Explain pricing, memberships, and promotions to patients.
• Process payments and apply discounts and memberships.

Skills

Customer service

Front desk

Data entry

Communication

Multi-tasking

Education

High school diploma or GED

Tools

Aesthetic Record

LeadAR

EMR/CRM systems

Job description

The Med Spa of Flower Mound is seeking a Patient Care Coordinator to serve as the first face patients see and to ensure a welcoming, caring experience. This role supports scheduling, communication, and checkout, helping patients book the care their providers recommend.

You will work with the Practice Manager and providers to streamline front-desk operations, answer inquiries, and promote skincare packages while safeguarding patient confidentiality and delivering top-notch service.