Warehouse Training Lead: Safety, SOPs & Onboarding

Grocery Outlet Inc; Middletown Township (PA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

401(k) Profit Sharing

Base salary: $23.00-$24.00/hour

Job summary

Grocery Outlet Inc. is seeking a Warehouse Training Lead to develop and maintain training programs for all warehouse staff, covering safety, equipment operation, inventory processes, and SOPs.

This role reports to the RFC Operations Manager and requires hands-on leadership in a fast-paced warehouse. The ideal candidate has strong leadership, communication, and organizational skills, plus hands-on warehouse experience and familiarity with RF scanners and WMS.

Qualifications

• Requires warehouse leadership experience or related leadership roles.
• Able to follow safety protocols and SOPs in a fast-paced warehouse.
• Strong communication and organizational skills with attention to detail.
• Capable of reading, writing, and basic math in a warehouse setting.
• Familiar with modern warehousing practices and equipment operation.

Responsibilities

• Develop and deliver training programs for onboarding, equipment operation, safety procedures, and SOP compliance.
• Maintain training records and track employee progress.
• Provide hands-on training for forklift, pallet jacks, RF scanners, and WMS.
• Train on inventory control processes, shipping/receiving, order picking, packing and staging.
• Collaborate with supervisors to identify training needs and skill gaps.
• Support continuous improvement through retraining, coaching and education.
• Ensure OSHA and safety policy compliance and quality standards.
• Mentor new hires during onboarding period.
• Assist in creating training materials, manuals, job aids, and visuals.

Skills

Leadership

Communication

Organizational skills

Safety procedures

Warehouse experience

Reading & writing

Warehousing knowledge

RF scanners

WMS

MHE operation

Tools

RF scanners

WMS

Forklift operation

Job description

Grocery Outlet Inc. is seeking a Warehouse Training Lead to develop and maintain training programs for all warehouse staff, covering safety, equipment operation, inventory processes, and SOPs.

This role reports to the RFC Operations Manager and requires hands-on leadership in a fast-paced warehouse. The ideal candidate has strong leadership, communication, and organizational skills, plus hands-on warehouse experience and familiarity with RF scanners and WMS.