RFC Training Lead

Grocery Outlet Inc; Middletown Township (PA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

401(k) Profit Sharing

Base salary: $23.00-$24.00/hour

Job summary

Grocery Outlet Inc. is seeking a Warehouse Training Lead to develop and maintain training programs for all warehouse staff, covering safety, equipment operation, inventory processes, and SOPs.

This role reports to the RFC Operations Manager and requires hands-on leadership in a fast-paced warehouse. The ideal candidate has strong leadership, communication, and organizational skills, plus hands-on warehouse experience and familiarity with RF scanners and WMS.

Qualifications

• Requires warehouse leadership experience or related leadership roles.
• Able to follow safety protocols and SOPs in a fast-paced warehouse.
• Strong communication and organizational skills with attention to detail.
• Capable of reading, writing, and basic math in a warehouse setting.
• Familiar with modern warehousing practices and equipment operation.

Responsibilities

• Develop and deliver training programs for onboarding, equipment operation, safety procedures, and SOP compliance.
• Maintain training records and track employee progress.
• Provide hands-on training for forklift, pallet jacks, RF scanners, and WMS.
• Train on inventory control processes, shipping/receiving, order picking, packing and staging.
• Collaborate with supervisors to identify training needs and skill gaps.
• Support continuous improvement through retraining, coaching and education.
• Ensure OSHA and safety policy compliance and quality standards.
• Mentor new hires during onboarding period.
• Assist in creating training materials, manuals, job aids, and visuals.

Skills

Leadership

Communication

Organizational skills

Safety procedures

Warehouse experience

Reading & writing

Warehousing knowledge

RF scanners

WMS

MHE operation

Tools

RF scanners

WMS

Forklift operation

Job description

About the Team:

Our Supply Chain and Logistics team mission is to provide top notch service to our stores and purchasing teams- contributing to the goal to make Grocery Outlet the first choice for bargain minded customers while touching lives for the better. Our team oversees the successful movement of products from our vendors to our stores and is self-motivated, passionate, and dedicated.

About the Role:

The Warehouse Training Lead is responsible for developing, implementing, and maintaining effective training programs for all warehouse staff. This role ensures that new and existing employees are properly trained in safety protocols, equipment operation, inventory processes, standard operating procedures (SOPs), and company policies. The ideal candidate has strong leadership, communication, and organizational skills, with hands‑on warehouse experience. This role reports to the RFC Operations Manager.

Responsibilities Include:

• Develop and deliver training programs for onboarding, equipment operation, safety procedures, and SOP compliance.
• Maintain accurate training records and track employee progress through training programs.
• Provide hands‑on training for warehouse equipment such as forklifts, pallet jacks, RF scanners, and WMS.
• Train employees on inventory control processes, shipping/receiving, order picking, packing, and staging.
• Collaborate with supervisors and management to identify training needs and skill gaps.
• Support continuous improvement initiatives through retraining, coaching, and process education.
• Ensure compliance with OSHA, company safety policies, and quality standards.
• Act as a mentor and resource for new hires during their onboarding period.
• Assist in developing training materials, manuals, job aids, and visual instructions.
• Supports a safety culture through demonstrative leadership and ownership in keeping our employees and partners safe in all activities.
• Lead and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations.
• Actively communicate with site leadership and support those roles in accomplishing operational goals.
• Perform normal operational duties when necessary (i.e. selecting, forklift operations, loading, etc.).

About The Pay:

• Base Salary Range: $23.00 - $24.00 Hourly
• 401(k) Profit Sharing.
• Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• Warehouse leadership experience, or other related experience preferred.
• Able to sit, stand, bend, twist, and turn body as needed for 8-10 hours per day.
• Able to lift up to 50 pounds without assistance.
• Physically able to safely operate MHE in the RFC, including sitdown, standup, and various lengths of pallet jacks.
• Able to read and write legibly, demonstrate basic math skills, and communicate effectively.
• Familiarity with modern warehousing practices and methods.
• Good organizational and time management skills.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.