Warehouse Training & Onboarding Lead

ODW Logistics; Lockbourne (OH); On-site; USD 71,000 - 95,000; Full time

Job summary

ODW Logistics, a people-focused 3PL, is seeking a Training & Development Manager to design and deliver standardized hourly warehouse orientation and training programs across all facilities, ensuring safety, efficiency, and consistency. You will develop curricula, align with legal requirements, and partner with Operations, Safety, Quality, and HR to meet training needs.

Across sites, lead instructional design of materials, manage trainings, and drive improvements in onboarding, engagement, and

Qualifications

• Bachelor’s degree in business administration, education, human resources, continuous improvement, supply chain or equivalent education/work experience preferred.
• 5 years of proven education and training experience from a similar role.
• 3+ years of proven management experience.
• Experience building or standardizing training materials, checklists, SOPs, learning paths, or onboarding programs across multiple sites preferred.
• Adaptable and comfortable spending time on the warehouse floor to understand work processes and training needs.
• Proficiency in skills management and workforce qualification platform.
• Proficiency in Microsoft Office tools preferred.

Responsibilities

• Design, develop, organize, and manage a curriculum of standard training programs that support hourly associate onboarding and on-the-job skill development.
• Ensure training programs are consistent with legal requirements and promote positive, engaging employee engagement and delivery across all sites.
• Partner with Operations, Safety, Quality, and HR leaders to define training requirements by role, site, shift, customer, equipment type, and operational process.
• Collaborate with Operations and Division Leaders to identify training needs, develop strategies and schedules, and align training programs with business goals.
• Responsible for the instructional design of training materials and ancillary documents (slides, workbooks, handouts, facilitation guides, etc.) utilized during training delivery.
• Implement standards for training completion, documentation retention, sign-offs, certifications, and compliance tracking across distribution centers.
• Evaluate training effectiveness through associate feedback, leader input, onboarding surveys, quality/safety trends, turnover data, and time-to-productivity measures.
• Ensure project objectives are identified, reported and managed and that post implementation reviews achieve successful delivery to ensure improvements can be made for future projects
• Conduct needs assessments through interviews, workflow analysis, and site visits to identify gaps and recommend process or performance improvements.
• Support leadership development by equipping supervisors and managers with tools and training to coach, train, and sustain team performance.
• Lead continuous improvement of hourly onboarding and training standards by incorporating associate feedback, operational needs, audit findings, and best practices.
• Ensure training programs reinforce ODW’s values, safety culture, associate engagement, and expectations for performance, attendance, quality, and teamwork.
• All other duties as assigned

Skills

Training program design

Coaching & mentoring

Cross-site collaboration

Communication

Time management

Education

Bachelor’s degree

5 years training experience

3+ years management

Tools

Microsoft Office

Job description

ODW Logistics, a people-focused 3PL, is seeking a Training & Development Manager to design and deliver standardized hourly warehouse orientation and training programs across all facilities, ensuring safety, efficiency, and consistency. You will develop curricula, align with legal requirements, and partner with Operations, Safety, Quality, and HR to meet training needs.

Across sites, lead instructional design of materials, manage trainings, and drive improvements in onboarding, engagement, and