Warehouse Specialist/Supervisor - MSP

SwiftX Inc.; Minneapolis (MN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

Medical insurance (50%), Dental and V&

Job summary

SwiftX Inc. in Minneapolis, MN is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, ensure quality assurance, and drive continuous improvement in a fast-paced logistics environment.

You will supervise DSPs, coordinate local deliveries, conduct daily meetings, recruit staff, design training, and handle daily operations and emergencies, with a 5:30 AM–2 PM schedule. Competitive compensation includes a supervisor or specialist track with bonuses and generous benefits.

Qualifications

• Bachelor’s degree or equivalent required.
• Minimum 1 year in last‑mile or 3PL warehousing and logistics.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

Responsibilities

• Supervise DSP operations and ensure adherence to company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third‑party warehouse activities for consistency.
• Coordinate local warehouse deliveries and pickups.
• Recruit DSPs and provide onboarding.
• Design training to improve service quality.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.
• Conduct daily control meetings and performance reviews.

Skills

Leadership

Analytical

Decision making

Bilingual Mandarin

Education

Bachelor’s degree or equivalent

Job description

Job Title: Warehouse Supervisor/Specialist

**Key Responsibilities:** (5:30AM - 2PM)

• Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third‑party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Qualifications

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last‑mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Pay range:

• Specialist: 20-25/hour +10%bonus
• Supervisor: 55k-70k + 20%bonus
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance