Warehouse Specialist - ORD

SwiftX; Schiller Park (IL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Job summary

SwiftX in Schiller Park, IL, is hiring a Warehouse Supervisor/Specialist to lead DSP operations from 1pm to 10pm. You will supervise DSP performance, enforce QA protocols, and coordinate local warehouse activities with internal teams and external partners.

The ideal candidate holds a Bachelor's degree, has 1+ year of last-mile or 3PL warehousing experience, and demonstrates strong leadership, analytical abilities, and composure under pressure in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics experience.
• Strong leadership and analytical skills.
• Ability to perform under pressure in fast-paced environments.

Responsibilities

• Supervise DSP operations ensuring compliance with standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehousing for reliability.
• Coordinate local warehouse deliveries and pickups.
• Lead daily control meetings and performance reviews.
• Recruit DSPs and provide onboarding.
• Design training to improve service quality.
• Optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergencies.

Skills

Leadership

Analytical thinking

Decision-making

Under pressure

Mandarin bilingual

Education

Bachelor's degree or equivalent

Job description

Job Title: Warehouse Supervisor/Specialist

Key Responsibilities (1pm-10pm)

• Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards
• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee third-party warehouse activities for consistency and reliability
• Coordinate local warehouse deliveries and pick up
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training to improve service quality
• Continuously optimize collection models and processes
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Requirements

• Bachelor's degree or equivalent, bilingual Mandarin required
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Benefits

Pay range:

Specialist: 20-25/hour +10%bonus

Supervisor: 55k-70k + 20%bonus

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance