Warehouse Specialist/Supervisor - SDF

SwiftX; Louisville (KY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

PTO days

Paid sick leave

Paid holidays

401K matching

Health/Dental/Vision insurance

Job summary

SwiftX in Louisville, KY is seeking a Warehouse Supervisor/Specialist to lead DSP operations from 5:30AM to 2PM. You will supervise delivery partners, enforce QA protocols, and drive performance improvements while coordinating local warehouse activities in a fast-paced setting.

The role requires a Bachelor's degree and at least 1 year in last-mile/3PL warehousing, with strong leadership, analytical, and decision-making abilities; Mandarin bilingual is required.

Qualifications

• Bachelor's degree or equivalent required.
• Mandarin bilingual required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experience.
• Strong leadership, analytical, and decision-making skills.

Responsibilities

• Supervise DSP operations and ensure compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick ups.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.

Skills

Leadership

Analytical thinking

Decision making

Under pressure

Mandarin bilingual

Education

Bachelor's degree

Job description

Job Title: Warehouse Supervisor/Specialist

Key Responsibilities (5:30AM - 2PM)

• Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards
• Develop and enforce quality assurance protocols
• Monitor performance and drive continuous improvement
• Oversee third-party warehouse activities for consistency and reliability
• Coordinate local warehouse deliveries and pick up
• Conduct daily control meetings and performance reviews
• Recruit qualified DSPs and provide onboarding
• Design training to improve service quality
• Continuously optimize collection models and processes
• Coordinate with internal teams and external partners
• Handle daily operations and emergency responses

Requirements

• Bachelor's degree or equivalent, bilingual Mandarin required
• Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
• Strong leadership, analytical, and decision-making skills
• Able to perform under pressure in fast-paced environments

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Benefits

Pay range:

Specialist: 20-25/hour +10%bonus

Supervisor: 55k-70k + 20%bonus

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance