Warehouse Supervisor - SEA

SwiftX Inc.; Seattle (WA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

PTO days

Paid sick leave

Paid holidays

401K matching up to 2%

Medical insurance

Dental & Vision insurance

Job summary

SwiftX Inc. seeks a Warehouse Supervisor/Specialist to oversee DSP operations and ensure efficient warehouse performance in Seattle. The role covers onboarding, training, and coordinating deliveries with internal and external partners. A Mandarin-speaking candidate with leadership experience is preferred.

The position runs from early morning shifts, offers bonus opportunities, and includes standard benefits such as PTO, sick leave, holidays, and 401K matching.

Qualifications

• Bachelor's degree or equivalent required.
• Mandarin bilingual required.
• 1 year last-mile or 3PL warehousing and logistics experience preferred.

Responsibilities

• Supervise DSP operations and ensure compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third‑party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pickups.
• Conduct daily control meetings and performance reviews.
• Recruit DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.

Skills

Leadership

Analytical skills

Decision making

Under pressure

Education

Bachelor's degree or equivalent

Job description

Job Title: Warehouse Supervisor/Specialist

**Key Responsibilities:** (5:30AM - 2PM)

• Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third‑party warehouse activities for consistency and reliability.
• Coordinate local warehouse deliveries and pick up
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Qualifications

• Bachelor’s degree or equivalent, bilingual Mandarin required.
• Minimum 1 year in last‑mile or 3PL warehousing and logistics related experiences.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast‑paced environments.

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Pay range:

• Specialist: 20-25/hour +10%bonus
• Supervisor: 55k-70k + 20%bonus
• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance