Warehouse Ops Lead | Quality, Training & Last-Mile

SwiftX Inc.; Iowa; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO days

Sick leave

Holidays

401K matching

Medical, Dental and Vision insurance

Job summary

SwiftX Inc. in Iowa seeks an Operations Supervisor to oversee DSPs and staffing agencies, ensuring adherence to company standards and efficient last-mile service. You will recruit DSPs, provide onboarding, and design training to raise service quality.

This role requires a Bachelor’s degree, Mandarin bilingual, strong leadership, and the ability to perform under pressure in a fast-paced environment. We offer PTO, holidays, sick leave, 401K matching, and comprehensive health coverage.

Qualifications

• Bachelor’s degree or equivalent required.
• Mandarin bilingual required.
• Experience in last-mile or 3PL warehousing and logistics preferred but not required.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Mandarin bilingual

Leadership

Education

Bachelor’s degree or equivalent

Job description

SwiftX Inc. in Iowa seeks an Operations Supervisor to oversee DSPs and staffing agencies, ensuring adherence to company standards and efficient last-mile service. You will recruit DSPs, provide onboarding, and design training to raise service quality.

This role requires a Bachelor’s degree, Mandarin bilingual, strong leadership, and the ability to perform under pressure in a fast-paced environment. We offer PTO, holidays, sick leave, 401K matching, and comprehensive health coverage.