Warehouse Operations Supervisor | Lead, QA & Logistics

SwiftX; Eastvale (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Hourly wage +Bonus

Paid time off: 7 days

Sick leave: 5 days

Holidays: 6 days

401K matching up to 2%

Medical/dental/vision coverage

Job summary

SwiftX in California is seeking an experienced supervisor to oversee DSP and warehouse operations in a fast-paced 3PL environment. You will supervise staff, enforce quality standards, and coordinate daily logistics to ensure reliable service.

You will lead budget management, track KPIs, conduct performance reviews, and design training to raise service quality. A Bachelor's degree and Mandarin bilingual ability are required.

Qualifications

• Bachelor's degree or equivalent; bilingual Mandarin required.
• Minimum 1 year in last-mile or 3PL warehousing and logistics experience.
• Strong leadership, analytical, and decision‑making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Supervise and assist DSPs and warehouse staff to meet company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee warehouse activities for consistency and reliability.
• Coordinate logistics between warehouses.
• Lead budget management and track team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit DSPs and staffing agencies and onboard new hires.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical thinking

Decision making

Pressure handling

Education

Bachelor's degree or equivalent

Job description

SwiftX in California is seeking an experienced supervisor to oversee DSP and warehouse operations in a fast-paced 3PL environment. You will supervise staff, enforce quality standards, and coordinate daily logistics to ensure reliable service.

You will lead budget management, track KPIs, conduct performance reviews, and design training to raise service quality. A Bachelor's degree and Mandarin bilingual ability are required.