Global Logistics & Warehouse Lead

Swiftx Express; Hayward (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Job summary

Swiftx Express in Hayward, CA is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, enforce QA protocols, and drive continuous improvement across cross-border logistics from China to global markets.

You will manage budgeting, KPIs, recruit DSPs, and design training to elevate service quality while coordinating with internal teams and partners in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent.
• Minimum 1 year in last-mile or 3PL warehousing and logistics.
• Strong leadership, analytical, and decision-making skills.
• Able to perform under pressure in fast-paced environments.

Responsibilities

• Assist operations of DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Oversee third-party warehouse activities for consistency and reliability.
• Coordinate cross-border logistics from China to global markets.
• Lead budget management and team KPIs.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Oversee regional fleet operations, task distribution, and cost control.
• Manage in-house and outsourced vehicle resources.
• Continuously optimize collection models and processes.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical thinking

Decision making

Bilingual Mandarin

Education

Bachelor’s degree or equivalent

Job description

Swiftx Express in Hayward, CA is seeking a Warehouse Supervisor/Specialist to oversee DSP operations, enforce QA protocols, and drive continuous improvement across cross-border logistics from China to global markets.

You will manage budgeting, KPIs, recruit DSPs, and design training to elevate service quality while coordinating with internal teams and partners in a fast-paced environment.