Warehouse Operations Supervisor: Lead, Improve, Train

CSS; North Canton (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

CSS is seeking a Supervisory Operations leader for our Ohio warehouse. The role oversees receiving, picking, packing, shipping, and related tasks while coaching associates and ensuring adherence to safety and quality standards.

You will train staff, monitor metrics, and drive process improvements to meet customer requirements. A forklift certification or ability to obtain one is preferred, with 3 years of warehouse experience and 1 year in leadership.

Qualifications

• High School Diploma or equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or obtain certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and takes corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Skills

Strong communication

Time management

Team player

Attention to detail

Problem solving

Computer skills

Education

High School Diploma or equivalent

Tools

Forklift certification

Inventory management software

Job description

CSS is seeking a Supervisory Operations leader for our Ohio warehouse. The role oversees receiving, picking, packing, shipping, and related tasks while coaching associates and ensuring adherence to safety and quality standards.

You will train staff, monitor metrics, and drive process improvements to meet customer requirements. A forklift certification or ability to obtain one is preferred, with 3 years of warehouse experience and 1 year in leadership.