Warehouse Operations Leader

CSS; Reno (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

CSS is seeking a Supervisor - Operations to oversee multiple warehouse departments, including receiving, picking, packing, and shipping, with responsibility for training and coaching associates and supervising two or more direct reports.

The role focuses on meeting customer requirements, developing procedures, and ensuring compliance with safety and company policies; reports to a Manager or Senior Manager Operations.

Qualifications

• Requires a high school diploma or equivalent.
• Experience in warehouse/distribution operations and leadership.
• Forklift operation or certification preferred.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and takes corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Skills

Communication

Interpersonal skills

Time management

Attention to detail

Learning systems

Problem solving

Teamwork

Hand and power tools

Customer needs anticipation

Adaptability

Education

High School Diploma or equivalent

Tools

Fork Lift Certification

Job description

CSS is seeking a Supervisor - Operations to oversee multiple warehouse departments, including receiving, picking, packing, and shipping, with responsibility for training and coaching associates and supervising two or more direct reports.

The role focuses on meeting customer requirements, developing procedures, and ensuring compliance with safety and company policies; reports to a Manager or Senior Manager Operations.