Outbound Warehouse Operations Lead

CSS; Sparks (NV); On-site; USD 65,000 - 78,000; Full time

Job summary

CSS is seeking a Supervisor - Operations (Outbound) to oversee inbound/outbound warehouse activities, including receiving, picking, packing, shipping, and related tasks. The role focuses on meeting customer requirements, enforcing procedures, and driving process improvements.

Strong leadership and forklift readiness are preferred. Responsibilities include coordinating work assignments, monitoring performance metrics, and maintaining accurate records.

Qualifications

• 3 years warehouse and distribution operations experience
• 1 year experience leading warehouse associates
• Ability to operate a forklift or obtain a forklift certification
• Strong knowledge of inventory control processes
• Knowledge of safety regulations and audits
• Strong communication and interpersonal skills
• Strong time management skills
• Basic computer skills
• Comfortable working in a team environment

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and take corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Skills

Communication skills

Time management

Teamwork

Attention to detail

Safety awareness

Coaching/Training

Education

High School Degree or Equivalent

Tools

Forklift Certification

Job description

CSS is seeking a Supervisor - Operations (Outbound) to oversee inbound/outbound warehouse activities, including receiving, picking, packing, shipping, and related tasks. The role focuses on meeting customer requirements, enforcing procedures, and driving process improvements.

Strong leadership and forklift readiness are preferred. Responsibilities include coordinating work assignments, monitoring performance metrics, and maintaining accurate records.