Warehouse Ops Leader: Training & Process Improvement

Wesco; Illinois; On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Bonus or incentive plan

Benefits package including PTO/medical

Retirement savings plans

Job summary

Wesco is looking for a Supervisor - Operations to oversee multiple warehouse departments, including receiving, picking, packing, shipping, and related activities. You will report to a Manager or Senior Manager Operations and coach associates, with 2+ direct reports.

You will ensure compliance with safety, audit and company policies, supporting customer requirements. Responsibilities include coordinating work, monitoring performance, and developing processes to improve efficiency and control

Qualifications

• High School Degree or Equivalent required.
• Fork Lift Certification preferred.
• 3 years warehouse and distribution operations experience.
• 1 year experience leading warehouse associates.
• Ability to operate a forklift or have the ability to obtain a forklift certification.
• Strong knowledge of inventory control processes.
• Knowledge of electrical, construction or mechanical products.
• Strong communication and interpersonal skills.
• Strong time management skills.
• Basic computer skills.
• Attention to detail.
• Ability to learn and use business planning systems.
• Resolve problems in a timely manner under stressful situations.
• Comfortable working in a team environment.
• Ability to operate hand and power tools and equipment.
• Ability to anticipate and prepare for customer needs.

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements.
• Direct achievement of performance objectives related to productivity, quality, service, and safety.
• Monitor workflow, work completed, error rates and related metrics and takes corrective action.
• Ensure procedures are observed, implemented, and enforced.
• Confirm quality and inspection process is accurate and excess costs are eliminated.
• Ensure safe working environment and follows safety regulations.
• Maintain accurate time, attendance, and performance management records.
• Maintain positive employee relations and morale.
• Recommend performance management actions.
• Assist in developing and documenting warehouse processes.
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship.
• Process returned merchandise.
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training.

Skills

Team leadership

Problem solving

Attention to detail

Time management

Customer service

Communication

Basic computer skills

Education

High School Degree or Equivalent

Fork Lift Certification

Tools

Forklift operation

Power tools

Job description

Wesco is looking for a Supervisor - Operations to oversee multiple warehouse departments, including receiving, picking, packing, shipping, and related activities. You will report to a Manager or Senior Manager Operations and coach associates, with 2+ direct reports.

You will ensure compliance with safety, audit and company policies, supporting customer requirements. Responsibilities include coordinating work, monitoring performance, and developing processes to improve efficiency and control