Warehouse Operations Lead - VAS & MHE

Bertelsmann-Jobs; Shepherdsville (KY); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability pay

401(k) match

Paid time off

Flexible spending accounts

Employee assistance program

Tuition reimbursement

Job summary

Arvato is seeking a Warehouse Supervisor to oversee daily warehouse operations, supervise MHE drivers, and ensure safety, accuracy, and customer satisfaction across VAS activities. You will coordinate labor, enforce policies, coach teams, and drive continuous improvement while maintaining SLAs and supporting customer audits in a fast-paced logistics environment.

A high school diploma is required; an associate or bachelor’s in supply chain is preferred.

Qualifications

• High School Diploma or GED is required.
• Associate's or Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred.
• 3+ years of warehouse or distribution center experience.
• 1+ years of supervisory or team leadership experience preferred.
• Experience managing VAS operations and customer-specific projects.
• Experience supervising MHE operators and warehouse personnel.
• Knowledge of warehouse management systems (WMS).
• Knowledge of inventory control and warehouse best practices.
• Proficiency in Microsoft Office applications.

Responsibilities

• Supervise daily warehouse activities to ensure safe, efficient operations.
• Monitor workflow and allocate labor resources to meet operational demands.
• Ensure adherence to company policies, procedures, and customer requirements.
• Maintain warehouse organization, cleanliness, and safety standards.
• Oversee VAS activities including labeling, kitting, repacking, bundling, sorting, and special customer projects.
• Ensure VAS work is completed accurately and within customer timelines.
• Monitor productivity and quality metrics for VAS operations.
• Identify opportunities for process improvement and cost reduction.
• Directly supervise Warehouse Associates, URs (Utility Resources), and MHE drivers.
• Provide coaching, training, and performance feedback to team members.
• Conduct daily shift meetings and communicate operational priorities.
• Manage attendance, scheduling, and employee performance issues.
• Foster a positive work environment focused on teamwork, accountability, and continuous improvement.
• Serve as the primary operational contact for customer-specific tasks and requests.
• Ensure customer requirements, SLAs, and quality expectations are met.
• Proactively resolve service issues and communicate operational updates.
• Support customer audits and operational reviews.
• Supervise forklift, reach truck and other MHE operators.

Skills

Team leadership

Warehouse supervision

VAS operations

MHE supervision

Process improvement

Safety compliance

Education

High School Diploma or GED

Associate's or Bachelor's in Supply Chain/Logistics/Business

Tools

WMS

Microsoft Office

Job description

Arvato is seeking a Warehouse Supervisor to oversee daily warehouse operations, supervise MHE drivers, and ensure safety, accuracy, and customer satisfaction across VAS activities. You will coordinate labor, enforce policies, coach teams, and drive continuous improvement while maintaining SLAs and supporting customer audits in a fast-paced logistics environment.

A high school diploma is required; an associate or bachelor’s in supply chain is preferred.