Warehouse Operations Supervisor: Lead, Optimize & Deliver

Bertelsmann-Jobs; Ontario (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Arvato is a leading global 3PL service provider in supply chain management and e-commerce. This role focuses on supervising warehouse operations, training staff, and ensuring timely, accurate order fulfillment.

You will manage labor resources, monitor KPIs, and maintain procedures across receiving, storage, and distribution. Join a team committed to safety, quality, and continuous improvement in a fast-paced environment.

Qualifications

• High School Diploma or Equivalent.
• Experience in a fast-paced, high-volume warehouse environment.
• Knowledge of picking, packing, and shipping tasks.
• 3-5 years of Supervisory experience or equivalent work experience.
• Strong leadership, organizational, and interpersonal skills.
• Strong verbal and written communication skills.
• Strong attention to detail, accuracy and analytical skills.
• Experience with inventory research.
• Team-oriented.
• Strong Microsoft Office Suite skills, notably Excel.

Responsibilities

• Hire and ensure proper training of new employees for the department.
• Supervise and coordinate activities of employees and monitor departmental functions on the floor.
• Receive and transfer materials.
• Performance management of all employees (KPIs).
• Document, update, and ensure procedures and quality processes are followed.
• Maintain supplies and equipment levels for the department.
• Monitor and adhere to customer requests and vendor-specific shipping requirements.
• Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting.

Skills

Leadership

Verbal and written communication

Microsoft Excel

Team oriented

Attention to detail

Inventory awareness

Education

High School Diploma or Equivalent

Tools

SAP

WMS systems

Job description

Arvato is a leading global 3PL service provider in supply chain management and e-commerce. This role focuses on supervising warehouse operations, training staff, and ensuring timely, accurate order fulfillment.

You will manage labor resources, monitor KPIs, and maintain procedures across receiving, storage, and distribution. Join a team committed to safety, quality, and continuous improvement in a fast-paced environment.