Warehouse Operations Lead — Drive Team Performance & KPIs

Iron Mountain; Wind Gap (PA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health and dental benefits

PTO and holidays

401(k) with company match

Employee stock purchase program

Tuition reimbursement

Job summary

Iron Mountain is seeking a skilled Operations Team Lead to join our Warehouse & Logistics team in Wind Gap, PA. This role focuses on managing daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met and driving efficiency across the operation.

The candidate will lead daily workflow, oversee shipments, inventory, and staff performance while collaborating with the Operations Supervisor to train, resolve issues, and maintain clear

Qualifications

• 1–2 years leadership experience in warehouse or logistics.
• Strong WMS knowledge and KPI-focused operations.
• Proven ability to resolve conflicts and lead teams.
• Able to lift 40 lbs and pass background/drug screening.

Responsibilities

• Lead daily operational flow for inbound/outbound shipments and inventory.
• Partner with Operations Supervisor to train staff and address issues.
• Monitor performance against KPIs and prepare operational reports.

Skills

Leadership experience

WMS knowledge

KPI monitoring

Team conflict resolution

Job description

Iron Mountain is seeking a skilled Operations Team Lead to join our Warehouse & Logistics team in Wind Gap, PA. This role focuses on managing daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met and driving efficiency across the operation.

The candidate will lead daily workflow, oversee shipments, inventory, and staff performance while collaborating with the Operations Supervisor to train, resolve issues, and maintain clear