Operations Team Lead - Drive Logistics Excellence

Iron Mountain Incorporated; Pennsylvania; On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Hourly rate $26–$28

Location Wind Gap, PA

Health and dental benefits

First-day benefits

Paid time off

401(k) matching

Stock Purchase Program

Tuition reimbursement

Job summary

Iron Mountain Incorporated in Wind Gap, PA is seeking an Operations Team Lead to ensure smooth, cost-efficient daily logistics operations. You will lead by example, drive productivity, and directly impact our ability to meet internal and external customer needs in a fast-paced environment.

You will mentor and train team members, oversee inbound/outbound shipments, optimize production schedules, and monitor performance to support continuous improvement while upholding safety and quality standards.

Qualifications

• 1–2 years of leadership experience in a warehouse or logistics environment, fulfillment or e-commerce.
• Experience using Warehouse Management Systems (WMS).
• Strong conflict resolution and team dynamics management.
• Data-driven: monitor daily production goals and KPIs.
• Physical ability to lift at least 40 lbs and perform long periods of standing/walking.

Responsibilities

• Mentor and train team members to ensure productivity, safety, and quality.
• Oversee inbound/outbound shipments and inventory accuracy.
• Develop and optimize production schedules and resource allocation.
• Monitor performance and prepare reports for leadership.
• Foster positive employee relations and escalate issues when needed.

Skills

Warehouse leadership

WMS proficiency

Conflict resolution

Data-driven mindset

Physical dexterity

Job description

Iron Mountain Incorporated in Wind Gap, PA is seeking an Operations Team Lead to ensure smooth, cost-efficient daily logistics operations. You will lead by example, drive productivity, and directly impact our ability to meet internal and external customer needs in a fast-paced environment.

You will mentor and train team members, oversee inbound/outbound shipments, optimize production schedules, and monitor performance to support continuous improvement while upholding safety and quality standards.