Operations Data Specialist - 1st Shift (SC/WMS)

Staples; La Vergne (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay

PTO + Holidays

401(k) match

Employee discounts

Job summary

Staples in Tennessee is seeking an operations analyst to run reports in WMS systems, assist the workflow, and provide data-driven insights to supervisors. You will coordinate system changes and resolve high-touch customer requests while supporting multiple warehouse areas.

The role requires basic Excel skills (1+ year) and familiarity with WMS/Sunbeam/BRIO systems, with certification in material handling equipment or willingness to learn.

Qualifications

• Must have basic Microsoft Excel skills (1+ years).
• Knowledge of EXE/PKMS/WMS, Sunbeam, BRIO, Cubiscan equipment or similar systems.
• Certification in Material Handling equipment or willingness to learn.

Responsibilities

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

Skills

Math

Verbal & written communication

Data analysis

Teamwork

Education

Material Handling equipment certification

Tools

Excel

EXE/PKMS/WMS

Sunbeam

BRIO

Cubiscan

Job description

Staples in Tennessee is seeking an operations analyst to run reports in WMS systems, assist the workflow, and provide data-driven insights to supervisors. You will coordinate system changes and resolve high-touch customer requests while supporting multiple warehouse areas.

The role requires basic Excel skills (1+ year) and familiarity with WMS/Sunbeam/BRIO systems, with certification in material handling equipment or willingness to learn.