Warehouse Operations Associate – Growth and Impact

shipbobinc; North Aurora (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Basic Life Insurance

401K Match

Weekly Paycheck with overtime

Pay Progression Program

Paid Time Off

Sick Time Off

Job summary

ShipBob is hiring a Warehouse Associate at our North Aurora, IL hub. You will monitor inbound/receiving activities and support efficient operations that keep e-commerce sellers moving.

You’ll gain exposure to a fast-paced logistics environment, collaborate with onsite partners, and learn load planning, carrier scheduling, and precise record-keeping. If you adapt quickly and communicate clearly, this role offers growth and a strong benefits package.

Qualifications

• 1+ years of warehouse experience in a fast-paced environment.
• Ability to lift 50 lbs without restriction.
• Able to stand and walk for 8–10 hours per shift.
• Strong verbal and written communication skills.
• Ability to adapt to changing conditions and meet timelines.
• Proficient with Microsoft Excel and basic data entry.

Responsibilities

• Resolve merchant-facing requests around WRO and URO issues.
• Collaborate with onsite partners to resolve merchant concerns and escalations.
• Investigate WRO discrepancies reported by partners and frontline teams.
• Communicate updates and escalations to Operations Manager and Regional Director.
• Assist with load planning—loading, unloading, and routing with minimal supervision.
• Schedule daily loads with carriers and manage hub deliveries to spoke sites.
• Update and manage all BOL requirements and shipment logs.
• Log all driver check-ins/check-outs for inbound/outbound activity.
• Support Jira tickets and Merchant Escalations resolution.
• Handle additional duties as needed.

Skills

Warehouse experience

Microsoft Excel

Communication skills

Ability to lift 50 lbs

Independence

Tools

Microsoft Excel

Job description

ShipBob is hiring a Warehouse Associate at our North Aurora, IL hub. You will monitor inbound/receiving activities and support efficient operations that keep e-commerce sellers moving.

You’ll gain exposure to a fast-paced logistics environment, collaborate with onsite partners, and learn load planning, carrier scheduling, and precise record-keeping. If you adapt quickly and communicate clearly, this role offers growth and a strong benefits package.