Hub Operations & Warehouse Support Specialist

ShipBob, Inc.; California; Vor Ort; USD 27.000 - 39.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Match

Overtime Pay

Zusammenfassung

ShipBob, Inc. is seeking an Operations Support role to monitor inbound and receiving activities at our regional HUBs. You will work with onsite partners to resolve merchant concerns, manage loading and unloading of trucks, and ensure accurate BOL documentation while maintaining safety and quality.

The role emphasizes timely problem solving and attention to detail. Ideal candidates have warehouse experience, strong communication, and the ability to work independently within a fast-paced

Qualifikationen

• 1+ years of warehouse experience in a fast-paced environment.
• Proficiency with Microsoft Excel.
• Effective verbal and written communication skills.

Aufgaben

• Monitor inbound/receiving activities at regional HUBs.
• Coordinate with onsite partners to resolve merchant concerns and escalations.
• Investigate discrepancies reported by partner personnel and teams.
• Update stakeholders on updates, issues, and escalations.
• Plan loading/unloading of trucks and containers with minimal supervision.
• Schedule daily loads with set carriers to HUB and spoke sites within SLA.
• Manage all BOL requirements and IPP shipments.
• Check in/out drivers for IB/OB activity.
• Log missed/confirmed appointments using Nova and internal tools.
• Support resolution of Jira tickets and merchant escalations.
• Ensure product handling, storage, and distribution meet safety and quality standards.

Kenntnisse

Warehouse experience

Excel proficiency

Communication skills

Adaptability

Jobbeschreibung

ShipBob, Inc. is seeking an Operations Support role to monitor inbound and receiving activities at our regional HUBs. You will work with onsite partners to resolve merchant concerns, manage loading and unloading of trucks, and ensure accurate BOL documentation while maintaining safety and quality.

The role emphasizes timely problem solving and attention to detail. Ideal candidates have warehouse experience, strong communication, and the ability to work independently within a fast-paced