Warehouse IT Systems Lead — Optimize Uptime & Support

Accurate Personnel LLC; Ruther Glen (VA); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Accurate Personnel LLC is seeking a Systems Support Lead for our operations in Ruther Glen, Virginia. This role will oversee and advance IT systems supporting warehouse operations, including Windows servers, AD, and network infrastructure.

You will provide high-level technical support for warehouse hardware such as AGVs, RF devices, printers, and phones while ensuring security and business continuity. The ideal candidate has 4+ years in systems support, strong troubleshooting skills, and the

Qualifications

• 4+ years of systems support experience with Windows servers, Active Directory, and Microsoft Office.

Responsibilities

• Install, configure, and maintain Windows workstations, servers, handheld devices, and network equipment.
• Provide advanced technical support for warehouse systems, AGVs, RF devices, printers, and phones.
• Manage user accounts, software installations, system upgrades, and site licenses.
• Troubleshoot network, system, and application issues to minimize operational downtime.
• Develop IT documentation, SOPs, training materials, and maintenance procedures.
• Communicate technical issues, recommend solutions, and implement preventive measures.
• Maintain system security, document resolutions, and support business continuity planning.
• Assist with disaster recovery, system failover, and other IT projects as assigned.
• Travel as needed to support business operations.

Skills

Windows servers

Active Directory

Microsoft Office

Network infrastructure

Linux

SQL

Virtualization

Disaster recovery

Warehouse IT

AGV experience

Tools

Networking hardware

Windows environments

Job description

Accurate Personnel LLC is seeking a Systems Support Lead for our operations in Ruther Glen, Virginia. This role will oversee and advance IT systems supporting warehouse operations, including Windows servers, AD, and network infrastructure.

You will provide high-level technical support for warehouse hardware such as AGVs, RF devices, printers, and phones while ensuring security and business continuity. The ideal candidate has 4+ years in systems support, strong troubleshooting skills, and the