Warehouse Customer Service Specialist – Billing & Inventory

FS System; Illinois; On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Fully funded pension

401(k) plan with employer match

PTO & paid holidays

Education assistance

Health/dental/vision/life insurance

Job summary

Heritage FS, Inc. is seeking a Customer Service Representative in Onarga, IL. The role focuses on customer service, warehouse billing, inventory management, and administrative support for the warehouse manager.

Strong communication and organizational skills are essential for success. You will process invoices, maintain price lists, and coordinate daily orders while ensuring accuracy and confidentiality. A high school diploma and 1–2 years of related experience are preferred.

Qualifications

• Education and experience: High school diploma or equivalent + 1–2 years related work experience.
• Strong communication and customer service skills essential.
• Proven ability to work in a team and handle multiple tasks with accuracy.

Responsibilities

• Greet customers and visitors; provide courteous service.
• Manage inventory transfers and use within the company.
• Prepare invoices and load/out documents from various sources.
• Maintain pricing accuracy and current price lists; post billing transactions.
• Reconcile and track inventory, perform physical counts as required.
• Answer phones and resolve customer inquiries promptly.

Skills

Customer service

Communication

Problem solving

Attention to detail

Teamwork

Education

High school diploma or equivalent

Job description

Heritage FS, Inc. is seeking a Customer Service Representative in Onarga, IL. The role focuses on customer service, warehouse billing, inventory management, and administrative support for the warehouse manager.

Strong communication and organizational skills are essential for success. You will process invoices, maintain price lists, and coordinate daily orders while ensuring accuracy and confidentiality. A high school diploma and 1–2 years of related experience are preferred.