Customer Service & Inventory Specialist

FS System; Onarga (IL); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Pension plan

401(k) plan

Paid time off (PTO)

Education/continuing education support

Job summary

Heritage FS, Inc in Onarga, IL is seeking a Customer Service Representative to support the warehouse team with billing, inventory, and administrative tasks. The role emphasizes accuracy, friendly customer interactions, and reliable data handling.

The position requires a high school diploma or equivalent, 1–2 years of related experience, strong communication skills, and solid computer proficiency. A comprehensive benefits package is offered with retirement planning and PTO.

Qualifications

• High school diploma or equivalent required; 1-2 years related work experience preferred.
• Proven professional communication, customer service, persuasion, and presentation skills.
• Must be organized and have problem-solving skills.
• Proven computer skills to enhance productivity.
• Ability to work in a team-oriented environment.

Responsibilities

• Greet customers and visitors.
• Manage inventory transfers and company use.
• Complete load out/receiving tickets for product leaving the warehouse.
• Place product orders daily to maintain inventory levels.
• Prepare invoices from purchase orders, sales tickets, delivery tickets and load-out documents for billings.
• Ensure pricing accuracy and maintain current price lists.
• Post billing transactions to accounting records.
• Maintain and reconcile inventory by reviewing shipping documents and bill of ladings.
• Coordinate physical counts of inventory and post transactions.
• Receive and apply payments; balance daily deposits to sales report.
• Answer phones and resolve inquiries with appropriate personnel.
• Demonstrate professionalism and confidentiality at all times.

Skills

Customer service

Communication

Professional presentation

Persuasion

Teamwork

Problem solving

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Heritage FS, Inc in Onarga, IL is seeking a Customer Service Representative to support the warehouse team with billing, inventory, and administrative tasks. The role emphasizes accuracy, friendly customer interactions, and reliable data handling.

The position requires a high school diploma or equivalent, 1–2 years of related experience, strong communication skills, and solid computer proficiency. A comprehensive benefits package is offered with retirement planning and PTO.