Customer Service & Inventory Clerk (Pension + 401k)

FS System; Illinois; On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Fully funded pension

401(k) & Employer Match

Paid time off (PTO)

Education support

Job summary

Heritage FS, Inc in Onarga, IL is seeking a Customer Service Representative to provide customer service and administrative assistance to the warehouse manager and staff. Primary focus on warehouse billing, inventory, and administrative functions.

Responsibilities include greeting customers, managing transfers, loading tickets, placing daily orders, compiling data for invoices, maintaining pricing accuracy, posting billing in accounting systems, reconciling inventory, and supporting meetings.

Qualifications

• High school diploma or equivalent and 1–2 years of related work experience.
• Proven team-building skills and the ability to work independently and in a team-oriented environment.
• Proven professional communication, customer service, persuasion, and presentation skills.
• Must be organized and have problem-solving skills.
• Proven computer skills and the ability to use the computer to enhance employee productivity is a must.

Responsibilities

• Meets and greets customers and visitors.
• Manage inventory transfers and company use.
• Complete load out/receiving tickets for product leaving the warehouse.
• Place product orders daily to maintain inventory levels.
• Compiles data and prepares invoices by gathering purchase orders, sales tickets, delivery tickets and load-out documents for billings using computer-based programs and software.
• Ensures accurate pricing and maintains record of current price lists.
• Posts billing transactions to accounting records and ensures accurate and consistent billing methods.
• Maintains and reconciles inventory by reviewing shipping documents and bill of ladings to verify product received/returned and transferred in/out and enters product movement.
• Coordinates physical counts of inventory, reconciles inventory variances, and posts inventory transactions.
• Receives and records paid on accounts and prepares and balances daily deposits to sales report. Ensures daily credit of deposit to company's bank account.
• Ensures purchase orders and bills are transmitted to main office.
• Maintain files of certification on part time/full time help.
• Coordinates, schedules, and prepares for meetings as requested.
• Answers phone and communicates with appropriate personnel to resolve customer inquiries in a timely manner.
• Demonstrates a high degree of professionalism at all times and ability to maintain confidentiality.
• Pays close attention to detail, prioritizes work daily and displays organization skills to keep up with continuously changing demands.

Skills

Customer service

Communication

Teamwork

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Heritage FS, Inc in Onarga, IL is seeking a Customer Service Representative to provide customer service and administrative assistance to the warehouse manager and staff. Primary focus on warehouse billing, inventory, and administrative functions.

Responsibilities include greeting customers, managing transfers, loading tickets, placing daily orders, compiling data for invoices, maintaining pricing accuracy, posting billing in accounting systems, reconciling inventory, and supporting meetings.