Customer Service Admin with CRM & PTO/401(k) Bonus

Logfret; Dallas (TX); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k)

Medical, dental, and vision insurance programs

Monthly Bonus

Job summary

A logistics solutions company in Dallas is seeking an experienced Customer Service Administrator. Responsibilities include providing excellent customer service, managing incoming calls, and assisting with customer inquiries via phone and email. Candidates need strong communication skills, proficiency in Microsoft Word and Excel, and at least one year of customer service experience. This position offers a competitive hourly wage, paid time off, and comprehensive benefits including medical insurance and a 401(k).

Qualifications

• 1+ years of proven customer service experience.
• Strong communication skills and professional phone manner.
• Experience with Microsoft Office suite.

Responsibilities

• Provide exceptional customer service internally and externally.
• Manage switchboard and answer incoming phone calls.
• Assist with customer information via phone and email.
• Update customer accounts with new information.

Skills

Communication skills

Customer service skills

IT skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

A logistics solutions company in Dallas is seeking an experienced Customer Service Administrator. Responsibilities include providing excellent customer service, managing incoming calls, and assisting with customer inquiries via phone and email. Candidates need strong communication skills, proficiency in Microsoft Word and Excel, and at least one year of customer service experience. This position offers a competitive hourly wage, paid time off, and comprehensive benefits including medical insurance and a 401(k).