Warehouse Customer Service & Dispatch Specialist

Deutsche Post; Hillsboro (OR); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off (PTO)

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain in Hillsboro, OR is hiring a First Shift Customer Service Representative for warehouse operations. You will handle order processing, data entry, and customer communications to ensure timely resolution and quality service.

The role requires familiarity with warehouse systems, including WMS and TMS, and the ability to operate standard warehouse equipment. A High School Diploma is required, with training provided on site.

Qualifications

• High School Diploma or equivalent.
• 0-12 months of warehouse experience preferred.
• Experience with data entry and reporting is a plus.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers and act as liaison to resolve issues.
• Maintain customer records and update account information.
• Prepare product or service reports by collecting and analyzing customer information.

Skills

Customer service

Communication

MS Office

WMS experience

TMS knowledge

Forklift operations

Adaptability

Education

High School Diploma or equivalent

Tools

JDA

Blue Yonder

SAP

Job description

DHL Supply Chain in Hillsboro, OR is hiring a First Shift Customer Service Representative for warehouse operations. You will handle order processing, data entry, and customer communications to ensure timely resolution and quality service.

The role requires familiarity with warehouse systems, including WMS and TMS, and the ability to operate standard warehouse equipment. A High School Diploma is required, with training provided on site.