Logistics Dispatch & Customer Care Specialist

DHL Supply Chain; Portland (OR); On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO including holidays and vacation

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain is hiring a First Shift Customer Service Representative in Portland, OR. The role focuses on processing orders, delivering timely information to clients, and coordinating with trucking and transportation partners to ensure service excellence.

The position emphasizes strong communication, data entry, and warehouse experience, with a competitive hourly pay and a robust benefits package. Join the world’s largest logistics company and grow with us.

Qualifications

• High School Diploma or Equivalent.
• 0-12 months of system, data entry or reporting experience.
• 0-12 months of warehouse experience preferred.
• Experience in Dispatch or TMS is a plus.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers.
• Act as liaison to facilitate issue resolution.
• Maintain customer records and account information.
• Assist with order and product management.

Skills

Customer service

Dispatch/TMS

Communication

MS Office

WMS

View software

Teamwork

Education

High School Diploma or Equivalent

Tools

JDA

Blue Yonder

Red Prairie

SAP

View software

Job description

DHL Supply Chain is hiring a First Shift Customer Service Representative in Portland, OR. The role focuses on processing orders, delivering timely information to clients, and coordinating with trucking and transportation partners to ensure service excellence.

The position emphasizes strong communication, data entry, and warehouse experience, with a competitive hourly pay and a robust benefits package. Join the world’s largest logistics company and grow with us.