Walmart Account & Sales Support Specialist (Hybrid)

Saputo, Inc.; Rogers (AR); Hybrid; USD 62,000 - 81,000; Full time

Benefits offered by this job

Development opportunities

Meaningful compensation

Community involvement

Hybrid office

Job summary

Saputo Cheese USA Inc. is seeking a Co-Management Specialist to support the Walmart account and drive annual sales objectives through customer account support, distributor coordination, and systems administration.

You will provide high-level customer service, handle order changes, manage inquiries, and ensure accuracy in order-entry while collaborating with sales and support teams in a hybrid setting.

Qualifications

• 1 - 5 years of Customer Service, Sales Support, or related field experience.
• Strong interpersonal skills; ability to work in a team environment and demonstrate leadership.
• Excellent attention to detail, written and verbal communication, time management and organizational skills.
• Excellent data entry and proficiency in Microsoft Office programs.

Responsibilities

• Provide the highest level of customer service to new and existing customer accounts through sales support and account management activities.
• Ensure customer satisfaction through ongoing interaction and building rapport with customer accounts, sales personnel, and internal supporting departments.
• Handle multiple priorities including customer inquiries, order changes, sample orders, product returns and product shortage resolution.
• Monitor customer order patterns and adjust orders in accordance with company practices, policies and management directives.
• Execute order-entry with high accuracy and follow through including solving problems in a professional and timely manner.
• Participate in cross-training employees across the department.

Skills

Customer service

Sales support

Interpersonal skills

Attention to detail

Data entry

Microsoft Office

SAP

AS400

Education

Pursuing a college degree in business

Tools

SAP

AS400

Microsoft Office

Job description

Saputo Cheese USA Inc. is seeking a Co-Management Specialist to support the Walmart account and drive annual sales objectives through customer account support, distributor coordination, and systems administration.

You will provide high-level customer service, handle order changes, manage inquiries, and ensure accuracy in order-entry while collaborating with sales and support teams in a hybrid setting.