Walk-In Banking Specialist — Financial Concierge

Huntington National Bank; Columbus (OH); On-site; USD 34,000 - 48,000; Full time

Job summary

Huntington National Bank in Columbus, OH, seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and recommending deposit and other banking products.

You will process transactions accurately, balance daily, and deliver exemplary customer service while educating customers on deposit products and coordinating referrals to deepen partnerships with the bank.

Qualifications

• High School Diploma or GED required with at least 1 year of customer service or related experience.
• Preferred experience in banking, financial services, or goal-driven retail sales.
• Cash handling skills and comfort with technology are a plus.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Balance daily transactions and adhere to policies and procedures.

Skills

Customer service

Sales

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington National Bank in Columbus, OH, seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and recommending deposit and other banking products.

You will process transactions accurately, balance daily, and deliver exemplary customer service while educating customers on deposit products and coordinating referrals to deepen partnerships with the bank.