VPP Operations Analyst — Drive Process & Tech Projects

WillHire; Plano (TX); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Magnit Direct Sourcing, on behalf of Toyota, seeks a VPP Operations Analyst for a 12-month contract in Plano, TX. The role focuses on day-to-day operations support for the VPP Department and Domain, incident and problem management with AMS, and driving process improvements.

Strong Jira and MS Office proficiency are required. Responsibilities include documenting SOPs, coordinating with stakeholders, and supporting project-related tasks in StoneEagle Admin and related systems.

Qualifications

• Bachelor's degree (BA/BS) or equivalent required.
• 3+ years of tech operations, field support, or similar experience.
• Proficiency with Jira or similar ticketing/workflow tools.

Responsibilities

• Act as lead point of contact for day-to-day operations within VPP Department and VPP Domain.
• Manage, track and analyze cases from intake through resolution with timely follow-up.
• Collaborate with AMS on incident and problem management processes.
• Configure product, plan and pricing changes in StoneEagle Admin system and test.
• Assist with Jira backlog grooming and prioritization for VPP Domain factories.
• Create training materials and communicate SOPs.

Skills

Operational leadership

Analytical thinking

Communication skills

Problem solving

Education

Bachelor's degree (BA/BS)

Tools

Jira

MS Office

Visio

Job description

Magnit Direct Sourcing, on behalf of Toyota, seeks a VPP Operations Analyst for a 12-month contract in Plano, TX. The role focuses on day-to-day operations support for the VPP Department and Domain, incident and problem management with AMS, and driving process improvements.

Strong Jira and MS Office proficiency are required. Responsibilities include documenting SOPs, coordinating with stakeholders, and supporting project-related tasks in StoneEagle Admin and related systems.