Operations Analytics & Projects Coordinator

Votaw Precision Technologies LLC; Santa Fe Springs (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Votaw Precision Technologies, LLC is seeking a detail-oriented Business Operations Coordinator to provide operational, analytical, and administrative support across the organization. This role encompasses data analysis, reporting, CRM administration, proposal support, and driving process improvements in a precision manufacturing environment.

You will develop dashboards and KPIs, maintain SOPs, coordinate cross-functional projects, and ensure data integrity across CRM/ERP systems while supporting

Qualifications

• Associate's or Bachelor's degree in Business Administration, Operations, Data Analytics, Supply Chain, or a related field, or equivalent experience.
• Experience working with CRM and ERP systems (Epicor experience preferred).
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint.
• Experience creating dashboards using Excel, Power BI, or similar reporting tools preferred.
• Excellent organizational, communication, and documentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to analyze complex data and present insights clearly.
• Familiarity with manufacturing processes, print specifications, and engineering collaboration.
• Strong organizational skills and attention to detail.

Responsibilities

• Collect, maintain, analyze, and report operational and business performance data.
• Develop and maintain dashboards, reports, and KPIs that support business decision-making.
• Identify trends, recommend process improvements, and leverage data to improve productivity and operational performance.
• Ensure the accuracy, consistency, and integrity of business data across systems and reports.
• Support project teams through documentation, meeting coordination, status reporting, and action item tracking.
• Maintain accurate documentation of meetings, decisions, and operational procedures.
• Develop and maintain standard operating procedures (SOPs) and process documentation.
• Coordinate cross-functional activities and facilitate communication among internal stakeholders.
• Administer and maintain CRM data to ensure accuracy and completeness.
• Coordinate proposal development activities, including document preparation, information gathering, and stakeholder collaboration.
• Support engineering change proposals by tracking actions, communications, and implementation activities.
• Prepare shipping documentation and maintain related operational records.
• Maintain electronic records, archives, and document management systems.

Skills

CRM/ERP experience

Dashboard development

Analytical thinking

Excel proficiency

PowerPoint proficiency

Documentation skills

Communication

Multitasking

Education

Bachelor's degree

Tools

Epicor ERP

MS Office (Excel/PowerPoint)

Job description

Votaw Precision Technologies, LLC is seeking a detail-oriented Business Operations Coordinator to provide operational, analytical, and administrative support across the organization. This role encompasses data analysis, reporting, CRM administration, proposal support, and driving process improvements in a precision manufacturing environment.

You will develop dashboards and KPIs, maintain SOPs, coordinate cross-functional projects, and ensure data integrity across CRM/ERP systems while supporting