VP, UAT & Quality Transformation — Risk Decisioning

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 180,000 - 250,000; Full time

Job summary

JPMorgan Chase & Co. Risk Management and Compliance is seeking a Vice President UAT & Quality Transformation Manager to lead end-to-end testing across batch and real-time decisioning platforms that power the Risk lifecycle.

You will drive automation, GenAI-enabled testing, and a governance-driven quality program in a controlled, audit-ready environment. You will lead a distributed team, oversee standards, metrics, and release readiness, and partner with Product, Technology, Risk, Data, and

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in QA/UAT, testing leadership, or quality engineering.
• 5+ years leading teams across multiple locations.
• Proven ability to define and run testing governance with metrics and escalations.
• Experience modernizing testing from manual UAT to automation and CI/CD.
• Hands-on test automation across API/service and end-to-end workflows.
• Strong knowledge of Agile/product delivery and regulatory controls.
• Excellent stakeholder management and executive communication.
• Proficiency with Jira and common delivery tools.

Responsibilities

• Own the testing and quality strategy across batch and real-time decisioning platforms, improving coverage, stability, release confidence, and delivery speed
• Lead the testing operating model, including standards, governance, quality gates, escalation paths, RACI/accountability, and audit-ready documentation
• Modernize UAT and QA practices by implementing automation-first and continuous testing approaches integrated into CI/CD pipelines
• Build scalable automation across service/API and end-to-end business process layers, ensuring maintainability, reliability, and measurable business value
• Drive responsible adoption of GenAI-enabled testing practices with required human review and data governance controls
• Establish comprehensive test strategies, plans, entry/exit criteria, defect management workflows, and release readiness standards across products and programs
• Execute end-to-end test planning, coordination, reporting, and risk-based quality assessments across initiatives with complex dependencies and aggressive timelines
• Partner with Product, Technology, Risk, Data, Controls, Audit, and Operations to align on priorities, manage delivery risk, and resolve ambiguity and conflicts
• Measure quality outcomes through actionable metrics and dashboards and continuously improve outcomes
• Lead large-scale, technology-intensive problem solving across architecture, integrations, tooling, environments, and test data constraints
• Coach and develop talent through performance management, workforce planning, succession planning, and an inclusive culture of accountability and continuous improvement

Skills

QA/UAT leadership

Test automation

Agile delivery

Stakeholder management

Regulatory compliance

Executive communication

Mentoring & coaching

Education

Bachelor’s degree or equivalent experience

Tools

Jira

PowerPoint

Excel

Visio

Job description

JPMorgan Chase & Co. Risk Management and Compliance is seeking a Vice President UAT & Quality Transformation Manager to lead end-to-end testing across batch and real-time decisioning platforms that power the Risk lifecycle.

You will drive automation, GenAI-enabled testing, and a governance-driven quality program in a controlled, audit-ready environment. You will lead a distributed team, oversee standards, metrics, and release readiness, and partner with Product, Technology, Risk, Data, and