AI & Operations Automation Leader — Transform & Deliver

JPMorgan Chase & Co.; New York (NY); On-site; USD 190,000 - 280,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Vice President, AI and Operations Automation Lead within Tax operations to define and drive the automation strategy across functions.

You will oversee governance, operating models, and multi-quarter roadmaps while ensuring controlled delivery and measurable benefits. You will partner with technology teams to build durable capabilities, coach talent, and translate business needs into scalable automation solutions that reduce risk and improve efficiency across

Qualifications

• 7+ years of experience delivering intelligent automation and business analysis outcomes.
• Bachelor’s degree required.
• Experience gathering and analyzing complex data to develop accurate conclusions and communicate implications, including risk considerations.
• Experience applying structured problem-solving methods to assess operating models and mitigate risk.
• Advanced knowledge of one or more automation platforms and relevant programming or scripting languages.
• Experience coaching and directing less-experienced team members on automation tools and delivery practices.
• Experience developing and delivering training or enablement materials for workflow automation tools and practices.
• Experience creating dashboards and performance reporting to support strategic planning and operational monitoring.
• Proficiency using automation and analytics tools such as Alteryx, UiPath, and proficiency programming in SQL and Python.

Responsibilities

• Define the AI and intelligent automation vision, target operating model, governance standards, and multi-quarter roadmap aligned to business goals
• Lead end-to-end automation engagements including requirements gathering, solution design, build, testing, deployment, and continuous improvement while adhering to control and governance requirements
• Partner with stakeholders to define the operational automation strategy and collaborate with technology teams to establish infrastructure needed to support the capability
• Design and manage automation solutions that increase capacity, reduce operational risk, and streamline processes
• Track and communicate outcomes by defining, managing, and reporting objectives, performance indicators, and benefit metrics with stakeholders

Skills

Intelligent automation

Business analysis

Data analysis

Risk management

Problem solving

Automation platforms

Programming/scripting

Coaching

Training materials

Dashboards

SQL

Python

Alteryx

UiPath

Education

Bachelor’s degree

Tools

Alteryx

UiPath

SQL

Python

Job description

JPMorgan Chase & Co. is seeking a Vice President, AI and Operations Automation Lead within Tax operations to define and drive the automation strategy across functions.

You will oversee governance, operating models, and multi-quarter roadmaps while ensuring controlled delivery and measurable benefits. You will partner with technology teams to build durable capabilities, coach talent, and translate business needs into scalable automation solutions that reduce risk and improve efficiency across