VP, Operations & Automation - Partnerships & AI Enablement

JPMorganChase; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase in Chicago seeks a Vice President of Operations and Automation to lead a portfolio of programs modernizing partnerships and talent engagements, delivering workflow automation and AI-enabled process improvements across intake, contracting, onboarding, invoicing, and reporting.

You will establish reusable operating foundations—playbooks, governance, and rhythms—to drive execution, controls, and measurable outcomes across organizations, with strong emphasis on risk and compliance

Qualifications

• 8+ years of program or project management leadership experience in large, matrixed organizations.
• 5+ years of experience delivering cross-functional initiatives with technology and data components, including automation or workflow tooling.
• Ability to translate business needs into clear scope, delivery plans, and measurable outcomes.
• Proven ability to influence senior stakeholders and drive decisions across partner organizations.
• Strong written and verbal communication skills, including executive-level status reporting.
• Demonstrated ability to manage multiple workstreams, prioritize effectively, and deliver in ambiguous environments.
• Strong risk, controls, and governance mindset with experience partnering with Legal, Compliance, Controls, or Risk teams.
• Bachelor's degree required.

Responsibilities

• Lead end-to-end programs that strengthen execution of external partnerships and talent engagements.
• Deliver workflow automation and AI-enabled improvements across intake, contracting/approvals, onboarding, invoicing, reporting, and tracking.
• Build scalable data capture and tracking for sponsorships and partnerships across sports, entertainment, and culture.
• Standardize playbooks, templates, operating rhythms, and governance forums for consistent execution across both organizations.
• Partner with business and functional stakeholders to map processes, clarify decision rights, and improve execution quality.
• Define scope, milestones, dependencies, and success metrics; deliver executive-ready status, risk, and issue reporting.
• Drive cross-functional decision-making, manage trade-offs, and remove blockers to maintain delivery momentum.
• Align documentation, reporting standards, and control practices to establish cohesive ways of working across both organizations.
• Partner with Legal, Risk, Controls, and Compliance to maintain an effective control environment and ensure audit/exam readiness.
• Identify and implement process improvements that increase efficiency while preserving governance and control standards.
• Lead change management through communications, training, and adoption measurement for new tools and processes.

Skills

Program leadership

Cross-functional collaboration

Stakeholder influence

Executive reporting

Risk governance

Communication

Education

Bachelor's degree

Tools

Automation tools

Job description

JPMorgan Chase in Chicago seeks a Vice President of Operations and Automation to lead a portfolio of programs modernizing partnerships and talent engagements, delivering workflow automation and AI-enabled process improvements across intake, contracting, onboarding, invoicing, and reporting.

You will establish reusable operating foundations—playbooks, governance, and rhythms—to drive execution, controls, and measurable outcomes across organizations, with strong emphasis on risk and compliance