VP, AI-Driven Operations & Automation Strategy

Socket.dev; New York (NY); On-site; USD 180,000 - 250,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Vice President, AI and Operations Automation Lead to define the automation vision and operating model within Tax operations, delivering end-to-end automation from discovery to deployment.

You will partner with stakeholders and technology teams to build durable capabilities, coach talent, and demonstrate measurable operational benefits, supported by governance and multi-quarter roadmaps.

Qualifications

• 7 years of experience delivering intelligent automation and business analysis outcomes.
• Bachelor’s degree.
• Experience gathering and analyzing complex data to develop accurate conclusions and communicate implications, including risk considerations.
• Experience applying structured problem-solving methods to assess operating models, anticipate issues, and use technology appropriately to mitigate risk.
• Advanced knowledge of one or more automation platforms and relevant programming or scripting languages used to build automation solutions.
• Experience coaching and directing less-experienced team members on automation tools and delivery practices.
• Experience developing and delivering training or enablement materials for workflow automation tools and practices.
• Experience creating dashboards and performance reporting to support strategic planning and operational monitoring.
• Proficiency using automation and analytics tools such as Alteryx, UiPath, and similar platforms, and proficiency programming in SQL and Python.

Responsibilities

• Define the AI and intelligent automation vision, target operating model, governance standards, and multi-quarter roadmap aligned to business goals.
• Lead end-to-end automation engagements including requirements gathering, solution design, build, testing, deployment, and continuous improvement while adhering to control and governance requirements.
• Partner with stakeholders to define the operational automation strategy and collaborate with technology teams to establish infrastructure needed to support the capability.
• Design and manage automation solutions that increase capacity, reduce operational risk, and streamline processes.
• Track and communicate outcomes by defining, managing, and reporting objectives, performance indicators, and benefit metrics with stakeholders.

Skills

Automation strategy

Stakeholder engagement

Problem solving

Leadership

Data analysis

Education

Bachelor’s degree

Tools

Alteryx

UiPath

SQL

Python

Job description

JPMorgan Chase & Co. in New York seeks a Vice President, AI and Operations Automation Lead to define the automation vision and operating model within Tax operations, delivering end-to-end automation from discovery to deployment.

You will partner with stakeholders and technology teams to build durable capabilities, coach talent, and demonstrate measurable operational benefits, supported by governance and multi-quarter roadmaps.