VP of Operations — Growth & Scale (Home Services)

Work With Your Handz; Vermont; On-site; USD 185,000 - 215,000; Full time

Benefits offered by this job

Executive Benefits Package

Company Vehicle

Relocation Assistance

Job summary

Work With Your Handz, a growing plumbing, heating and HVAC company in Southern Vermont, seeks a Vice President of Operations to lead day-to-day service and installation operations and drive growth across markets.

You will own the operational P&L, budget, and profitability, and build scalable processes, dashboards, and teams to sustain expansion while maintaining exceptional service quality.

Qualifications

• 10+ years of progressive leadership experience within home services.
• Proven P&L ownership with measurable improvements in revenue and profitability.
• Experience scaling a business or division through organic growth.
• Strong understanding of field operations, including labor, dispatch, and job costing.
• Experience building and developing management teams.

Responsibilities

• Oversee day-to-day plumbing, heating, and HVAC service and installation operations.
• Take ownership of operational P&L performance, budgeting, cost controls, and profitability.
• Develop scalable processes and operating standards that support continued growth and future locations.
• Identify operational inefficiencies and implement measurable improvements across field operations.
• Establish consistent operating rhythms, performance reviews, and accountability throughout the organization.
• Partner with executive leadership to align operational capacity with revenue and expansion objectives.

Skills

Leadership experience

P&L ownership

Strategic planning

Operational excellence

Team development

Financial acumen

Cross-functional collaboration

Change management

Hands-on leadership

Tools

ServiceTitan

Job description

Work With Your Handz, a growing plumbing, heating and HVAC company in Southern Vermont, seeks a Vice President of Operations to lead day-to-day service and installation operations and drive growth across markets.

You will own the operational P&L, budget, and profitability, and build scalable processes, dashboards, and teams to sustain expansion while maintaining exceptional service quality.