Growth-Driven Sales & Service Operations Leader

Restano; Pittsburgh (Allegheny County); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(K) Plan with company matching

Paid Time Off & Holiday Plan

Company-provided life & disability

Job summary

Restano Heating, Cooling, Plumbing, and Electrical is seeking an experienced Sales & Operations Manager to lead our service professionals and drive revenue growth. You will set goals, coach technicians, monitor performance, and ensure outstanding residential service with a focus on customer experience.

You will recruit and mentor high‑performing teams, fostering accountability, collaboration, and continuous improvement across field operations and sales initiatives.

Qualifications

• 4–5+ years of leadership experience in growing teams.
• Mentoring, coaching, and driving team success.
• Proven ability to achieve business goals and maintain service standards.
• Excellent communication skills and decisive leadership.

Responsibilities

• Lead sales and service operations to drive revenue growth, efficiency, and profitability.
• Set clear sales, performance, and operational goals aligned with company objectives.
• Coach technicians on sales effectiveness, customer communication, and service quality.
• Monitor individual and team performance with regular feedback and accountability.
• Ensure exceptional residential service delivery and a positive customer experience.
• Provide field support to technicians to improve close rates and efficiency.
• Analyze sales and operational metrics to identify trends and opportunities.
• Recruit, onboard, and develop high-performing technicians with hiring teams.
• Foster accountability, professionalism, teamwork, and continuous improvement.

Skills

Leadership

Mentoring

Communication

Tech‑savvy

MS Office

Job description

Restano Heating, Cooling, Plumbing, and Electrical is seeking an experienced Sales & Operations Manager to lead our service professionals and drive revenue growth. You will set goals, coach technicians, monitor performance, and ensure outstanding residential service with a focus on customer experience.

You will recruit and mentor high‑performing teams, fostering accountability, collaboration, and continuous improvement across field operations and sales initiatives.