Sales & Operations Leader – Home Services Growth

Restano

Pittsburgh (Allegheny County)

On-site

USD 90,000 - 150,000

Full time

7 days ago

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Benefits offered by this job

Medical, Dental, and Vision Insurance

401(K) Plan with company matching

Paid Time Off & Holiday Plan

Life & Disability Insurance

Job summary

Restano Heating, Cooling, Plumbing, and Electrical is seeking an experienced Sales & Operations Manager to lead our service team and drive operational excellence. You will set goals, coach technicians, monitor performance, and ensure exceptional residential service and a top-notch customer experience.

The ideal candidate has 4–5+ years of leadership, a passion for mentoring and meeting business goals, and strong communication.

Qualifications

4–5+ years of leadership experience leading service teams and driving revenue.
Mentoring, coaching, and driving team success.
Proven ability to achieve business goals and maintain high service standards.
Excellent communication—confident, clear, and decisive.
Tech-savvy with proficiency in Microsoft Office.

Responsibilities

Lead sales and service operations to drive revenue growth, efficiency, and profitability.
Set clear sales, performance, and operational goals aligned with company objectives.
Coach technicians on sales effectiveness, customer communication, and service quality.
Monitor performance and provide consistent feedback and accountability.
Ensure exceptional residential service delivery and a positive customer experience.
Provide field support to technicians to improve close rates, job efficiency, and standards compliance.
Analyze sales and operational metrics to identify trends and improvements.
Recruit, onboard, and develop high-performing technicians in partnership with the hiring team.
Foster accountability, professionalism, teamwork, and continuous improvement.