VP Mortgage Controls & Risk Management Lead

JPMorgan Chase & Co.; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. is actively seeking a Vice President, Control Manager within the Home Lending organization to elevate the control framework across the mortgage lifecycle.

You will lead risk assessment, issue detection, and remediation, partnering with Compliance, Legal, Operational Risk, Audit, and Technology to drive sustainable improvements. You will mentor a diverse team, champion data analytics and automation, and provide executive-level reporting to ensure control health and regulatory

Qualifications

• 7 years of experience in financial services with background in controls, audit, compliance, and/or operational risk management and/or Home Lending.
• Strong knowledge of mortgage servicing and/or originations processes and related regulatory requirements.
• Demonstrated ability to make independent, risk-based decisions and apply sound judgment in complex situations.
• Experience designing, improving, and operating control frameworks and escalation procedures.
• Experience with control execution, control evaluations, risk assessments, process mapping, and control testing.
• Proven ability to lead issue identification, escalation, root cause analysis, and remediation planning/execution.
• Strong stakeholder management skills, including partnering across Compliance, Legal, Operational Risk, Audit, and Technology.
• Strong communication and presentation skills, including executive-ready written and verbal updates.
• Strong analytical skills, including the ability to interpret data, challenge assumptions, evaluate trade-offs, and drive decisions.
• Deep understanding of mortgage regulatory requirements, including TRID, RESPA, TILA, HMDA, ECOA, fair lending, UDAAP, and related consumer protection requirements.

Responsibilities

• Lead the design, execution, and ongoing enhancement of controls across the mortgage lifecycle, including originations, fulfillment, closing, servicing, and default operations
• Evaluate regulatory and operational risks within mortgage lending and develop strategies to strengthen the control environment
• Provide oversight and effective challenge for risk assessments, control evaluations, issue management, and remediation to meet internal standards and regulatory expectations
• Partner with business, Compliance, Legal, Operational Risk, Audit, and Technology stakeholders to identify control gaps and implement sustainable solutions
• Support regulatory examinations, internal audits, and control testing by providing subject matter expertise and ensuring remediation is completed effectively
• Monitor key risk and control indicators, industry trends, and regulatory developments to proactively identify risks and drive continuous improvement
• Lead root cause analysis for control failures, regulatory issues, customer impacts, and process breakdowns, and oversee corrective action implementation
• Drive governance routines, executive reporting, and senior leadership risk discussions to provide transparency into the control environment
• Leverage data analytics, automation, and technology to anticipate trends, translate business needs into solutions, and improve control effectiveness
• Strengthen operational resilience by partnering on anti-fraud and cybersecurity control priorities relevant to Home Lending processes
• Lead, coach, and develop a diverse team while fostering a culture of operational excellence, innovation, and accountability

Skills

Leadership

Regulatory knowledge

Mortgage controls

Data analytics

Stakeholder management

Risk-based decisions

Automation awareness

Communication skills

Control frameworks

Issue remediation

Job description

JPMorgan Chase & Co. is actively seeking a Vice President, Control Manager within the Home Lending organization to elevate the control framework across the mortgage lifecycle.

You will lead risk assessment, issue detection, and remediation, partnering with Compliance, Legal, Operational Risk, Audit, and Technology to drive sustainable improvements. You will mentor a diverse team, champion data analytics and automation, and provide executive-level reporting to ensure control health and regulatory