VP, Merchant Services — Payments Relationship Leader

JPMorgan Chase; Wilmington (DE); On-site; USD 140,000 - 200,000; Full time

Job summary

JPMorgan Chase Retail Merchant Services seeks a Vice President-level Relationship Manager for Payments to steer end-to-end client experiences for a portfolio of global large corporate clients. Based in Plano, TX with other locations, you will partner with JPMorgan Payments Treasury Services and cross-sell opportunities while maintaining senior client relationships.

You will drive strategy, negotiate contracts, and coordinate across product, service and operations teams to optimize payments

Responsibilities

• Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction
• Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery
• Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services
• Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication
• Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services
• Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations
• Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business
• Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment

Job description

JPMorgan Chase Retail Merchant Services seeks a Vice President-level Relationship Manager for Payments to steer end-to-end client experiences for a portfolio of global large corporate clients. Based in Plano, TX with other locations, you will partner with JPMorgan Payments Treasury Services and cross-sell opportunities while maintaining senior client relationships.

You will drive strategy, negotiate contracts, and coordinate across product, service and operations teams to optimize payments