VP, Merchant Payments Platform Leader

JPMorgan Chase; Tampa (FL); On-site; USD 170,000 - 230,000; Full time

Job summary

JPMorgan Chase in Plano, TX and Tampa, FL seeks a Payments Product Manager (Vice President) to lead the end-to-end lifecycle of merchant services platforms, delivering scalable, high-value payment solutions for global processing.

You will shape product strategy, partner with cross-functional teams, and drive a customer-centric roadmap while aligning with card networks, tokenization, and 3DS requirements. This role emphasizes scalability, resiliency, and international experience.

Qualifications

• 5+ years of experience or equivalent in product management or a relevant domain
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues
• Partner with teams (product, technology, operations, client advocacy, controls) to manage resourcing, controls, readiness, and go-to-market plans
• Graduate degree or equivalent practical experience
• Strong experience with card networks and payment brand rules and regulations, specifications, and interchange

Responsibilities

• Provide design and thought leadership within the team to develop solutions aligned with business requirements and integration patterns
• Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices
• Identify optimal solutions that fulfill client needs and meet payment brand requirements for global processing
• Collaborate with data modelers to create clear specifications for clients and delivery teams
• Lead testing of interface designs and ensure specifications are implemented as intended; establish metrics to evaluate effectiveness
• Monitor product performance through reports, dashboards, and stakeholder reviews
• Design product platforms with APIs, services, and data-driven insights for payments processing, focusing on funding
• Collaborate with internal partners to maintain leadership in JPMorgan payment services for merchant processing funding
• Provide a clear vision and scope via use cases, requirements, epics, and stories to agile teams
• Manage the product roadmap, balance stakeholder inputs and release outputs
• Design a product architecture that reduces time-to-market and scales globally

Skills

Product management

Data analytics

Lifecycle management

Stakeholder collaboration

Cloud & APIs

Payments knowledge

Education

Graduate degree

Tools

APIs

Cloud platforms

Big Data

Microservices

Job description

JPMorgan Chase in Plano, TX and Tampa, FL seeks a Payments Product Manager (Vice President) to lead the end-to-end lifecycle of merchant services platforms, delivering scalable, high-value payment solutions for global processing.

You will shape product strategy, partner with cross-functional teams, and drive a customer-centric roadmap while aligning with card networks, tokenization, and 3DS requirements. This role emphasizes scalability, resiliency, and international experience.