VP-Level Process Engineer: CitiLean & AI Transformation

Citi

New York (NY)

On-site

USD 150,000 - 210,000

Full time

6 days ago
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Job summary

Citi seeks a Senior Process Engineer (VP) to lead CitiLean programs across Citi’s global footprint. You will shape end-to-end process re-engineering, drive AI/ML-enabled optimization, and partner with senior leadership to deliver measurable efficiency and revenue improvements.

The role requires 8+ years in financial services, strong analytics, and hands-on experience with Lean, Citi processes, and cross-border teams, with travel up to 25%.

Qualifications

  • Minimum 8+ years total work experience, ideally in financial services.
  • Strong practical experience in running Lean Programs and delivering measurable outcomes.
  • Experience with AI/ML tools and reimagining processes using AI/ML.

Responsibilities

  • Lead CitiLean projects to solve critical business problems delivering financial and non-financial benefits.
  • Apply CitiLean Methodology to identify, analyze and resolve complex business problems.
  • Drive problem solving using AI/ML and other key levers.
  • Interface with business leaders and stakeholders; communicate progress to senior leadership.
  • Translate management priorities into project targets and goals.
  • Lead current state reviews, identify pain points and analyze data to validate root causes.
  • Collaborate with cross-functional teams to design future state processes.
  • Run workshops, pilots, and trainings to drive outcomes.
  • Educate teams on CitiLean tools and principles.

Skills

Lean & process improvement
AI/ML in operations
Data analytics
Stakeholder management
Cross-functional leadership
Excel
PowerPoint

Education

Bachelor's degree
MBA
Lean Certification
PMP Certification

Tools

Excel
PowerPoint

Job description

Citi seeks a Senior Process Engineer (VP) to lead CitiLean programs across Citi’s global footprint. You will shape end-to-end process re-engineering, drive AI/ML-enabled optimization, and partner with senior leadership to deliver measurable efficiency and revenue improvements.

The role requires 8+ years in financial services, strong analytics, and hands-on experience with Lean, Citi processes, and cross-border teams, with travel up to 25%.

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