VP, Hybrid Enrollment & Digital Growth

Freedom Financial Network; Tempe (AZ); Hybrid; USD 240,000 - 275,000; Full time

Benefits offered by this job

Hybrid and remote work opportunities

401(k) with employer match

Medical, dental, and vision benefits

Paid vacation and sick time

Education assistance program

Wellness support and discounts

Job summary

Freedom Debt Relief, part of Freedom Financial Network, is seeking a Vice President, Client Enrollments to lead a hybrid enrollment transformation. You will own one enrollment funnel—digital self-enrollment and agent-assisted sales—and guide a multi-site, remote organization of directors, managers and enrollment specialists.

You will partner with Performance Marketing, Product, data science and the contact center to hit monthly, quarterly and annual targets while ensuring compliance and

Qualifications

• Led a sales or enrollment org through a digital/hybrid shift at scale.
• Grew digital and advisor-assisted channels concurrently.
• Finance/fintech experience in lending or debt relief is a plus.
• Deep knowledge of caller ID, consent management, and relevant rules.
• Bachelor's degree required; MBA is a plus.

Responsibilities

• Lead the hybrid enrollment transformation and set milestones.
• Shape the digital enrollment experience with Product, Design and Engineering.
• Redesign the sales operating model for digital and human capacity.
• Run a multichannel contact strategy with connected channels.
• Engage leads and optimize AI dialing to improve outcomes.
• Put AI to work across the sales lifecycle to support advisors.
• Measure KPIs and rigorously test changes to improve CAC and LTV.
• Drive enterprise alignment across Lending and cross‑product paths.
• Lead people through change with a culture of care and integrity.

Skills

Transformation leadership

Executive leadership

Multichannel sales

Digital funnel

AI in sales

Regulatory compliance

Change management

Strategic communication

Strategic planning

Education

Bachelor's degree

Tools

Five9

Genesys

Twilio

Salesforce

Job description

Freedom Debt Relief, part of Freedom Financial Network, is seeking a Vice President, Client Enrollments to lead a hybrid enrollment transformation. You will own one enrollment funnel—digital self-enrollment and agent-assisted sales—and guide a multi-site, remote organization of directors, managers and enrollment specialists.

You will partner with Performance Marketing, Product, data science and the contact center to hit monthly, quarterly and annual targets while ensuring compliance and