VP, Hybrid Enrollment & Digital Growth
Achieve
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Benefits offered by this job
Job summary
Achieve, a leading digital personal finance company, is seeking a Vice President of Client Enrollments to drive a hybrid enrollment transformation across phone-led and digital channels. You will lead a multi-site and remote organization of directors, managers, and enrollment specialists, shaping the onboarding and conversion experience in partnership with Product, Design, and Engineering.
You will own performance metrics, optimize unit economics, and align with Lending on shared pathing, while
Qualifications
- Led a sales/enrollment transformation from phone-led to digital/hybrid enrollment.
- Built scalable, multi-site and remote enrollment organizations.
- Shaped digital funnels with product/engineering for higher conversion and lower CAC.
- Directed multichannel contact strategies, including AI-assisted options.
- Implemented AI in sales ops to improve advisor performance with guardrails.
Responsibilities
- Lead the hybrid enrollment transformation roadmap with digital and phone channels.
- Shape digital enrollment experience with Product, Design, and Engineering.
- Redesign the sales operating model for hybrid capacity and compensation.
- Run a modern, multichannel contact strategy across voice, SMS, email, chat.
- Lead initiative to blend digital and advisor-assisted enrollment throughout the funnel.
- Deploy AI to support advisors with actionable insights.
Skills
Education
Tools
Job description
Achieve, a leading digital personal finance company, is seeking a Vice President of Client Enrollments to drive a hybrid enrollment transformation across phone-led and digital channels. You will lead a multi-site and remote organization of directors, managers, and enrollment specialists, shaping the onboarding and conversion experience in partnership with Product, Design, and Engineering.
You will own performance metrics, optimize unit economics, and align with Lending on shared pathing, while
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