VP, Digital-First Client Enrollments

Achieve; Las Vegas (NV); Hybrid; USD 240,000 - 275,000; Full time

Benefits offered by this job

Hybrid and remote work opportunities

401(k) with employer match

Medical, dental, and vision with HSA/F

Vacation and sick time off

Education expense reimbursement up to

Job summary

Achieve is seeking a Vice President, Client Enrollments to lead a hybrid enrollment transformation across phone-led and digital channels. You will oversee a multi-site, remote organization of directors, managers and hundreds of enrollment specialists, delivering enrollment growth and strong unit economics.

You'll partner with Product, Marketing, Data Science and the contact center to design a digital onboarding flow, define governance, and align AI-enabled tools with human advisors.

Qualifications

• You have led, not just supported, a sales or enrollment organization through a shift from phone-led to digital or hybrid enrollment at scale.
• Growth in both modes at once.
• Executive leadership at scale.
• Multichannel contact expertise.
• Digital funnel fluency.
• AI in sales operations.
• Contact center technology.
• Commercial and analytical rigor.
• Regulatory depth.
• Change leadership and empathy.
• Education.

Responsibilities

• Lead the hybrid enrollment transformation.
• Shape the digital enrollment experience with Product.
• Redesign the sales operating model.
• Run a modern, multichannel contact strategy.
• Engage the lead.
• Put AI to work across the sales lifecycle.
• Measure everything and test rigorously.
• Drive enterprise alignment.
• Lead people through change.
• Champion compliance in every channel.

Skills

Hybrid enrollment

Digital enrollment

AI in sales

Change leadership

Multichannel strategy

Executive leadership

Education

Bachelor's degree

Tools

Five9

Genesys

Twilio

Salesforce

Job description

Achieve is seeking a Vice President, Client Enrollments to lead a hybrid enrollment transformation across phone-led and digital channels. You will oversee a multi-site, remote organization of directors, managers and hundreds of enrollment specialists, delivering enrollment growth and strong unit economics.

You'll partner with Product, Marketing, Data Science and the contact center to design a digital onboarding flow, define governance, and align AI-enabled tools with human advisors.