VP, Hybrid Enrollment & Digital Growth

Achieve; Tempe (AZ); Hybrid; USD 240.000 - 275.000; Vollzeit

Benefits dieser Stelle

Hybrid and remote work opportunities

401(k) with employer match

Medical, dental, and vision with HSA/F

Generous vacation and sick time

Education expense reimbursement up to

Zusammenfassung

Achieve is seeking a Vice President, Client Enrollments to steer the shift from phone-led to digital-first enrollment across sites, including remote. You will own the enrollment funnel, define milestones for digital enrollment share, and ensure a seamless member experience by coordinating with product, marketing and data teams.

You will lead a large, multi-site and remote organization, aligning performance metrics and incentives while guiding frontline teams through change to maintain high

Qualifikationen

• Lead digital and hybrid enrollment at scale across multiple sites.
• Grow digital and advisor-assisted channels together while resolving channel conflict.
• 12+ years of progressive sales/enrollment leadership in fintech or consumer lending.

Aufgaben

• Lead the hybrid enrollment transformation and set milestones for digital enrollment share.
• Partner with Product, Design and Engineering on conversion funnels and handoffs.
• Redesign the sales operating model for blended human and AI capacity.
• Run a modern, multichannel contact strategy across voice, SMS, email, chat.
• Engage the lead and align AI dialing with live advisor context.
• Put AI to work across the sales lifecycle to improve advisor performance.
• Measure KPIs from connect rate to CAC and LTV with rigor.
• Drive enterprise alignment with Lending on cross‑product paths.
• Lead people through change and cultivate a culture aligned with Achieve values.

Kenntnisse

Leadership

Digital strategy

Multichannel

AI in sales

Regulatory knowledge

Change management

Executive leadership

Product collaboration

Ausbildung

Bachelor's degree

MBA (plus)

Tools

Salesforce CRM

Five9

Genesys

Twilio

Jobbeschreibung

Achieve is seeking a Vice President, Client Enrollments to steer the shift from phone-led to digital-first enrollment across sites, including remote. You will own the enrollment funnel, define milestones for digital enrollment share, and ensure a seamless member experience by coordinating with product, marketing and data teams.

You will lead a large, multi-site and remote organization, aligning performance metrics and incentives while guiding frontline teams through change to maintain high