VP, Enterprise Transformation & Shared Services

SPS North America; United States; Remote; USD 180,000 - 260,000; Full time

Job summary

SPS North America seeks a seasoned executive to lead Transformation and Shared Services Optimization. The role partners with the COO to drive enterprise initiatives, optimize operating models, and deliver measurable improvements in productivity and client value. It may also lead client engagements and new business implementations.

The position requires 10–15+ years in ops leadership with experience in B2B services, Lean/Six Sigma, and strong financial acumen. Domestic travel may be involved.

Qualifications

• Bachelor's degree required.
• MBA or related advanced degree preferred.
• 10–15+ years of progressive ops leadership, transformation, or enterprise program management.
• Experience as VP of Operations or senior operations executive in a B2B services environment.
• Proven cross-functional transformation and operating model redesign experience.
• Strong program management spanning planning, governance, resources, risk, and change.
• Experience with Lean, Six Sigma; Green Belt preferred and PMP a plus.
• Strong financial/analytical acumen and executive communication.

Responsibilities

• Partner with the COO and senior leaders to prioritize enterprise initiatives and translate strategy into plans with clear ownership and outcomes.
• Lead Shared Services optimization, operating model redesign, and service delivery improvements.
• Redesign, simplify, standardize, consolidate, or automate processes while maintaining quality and client experience.
• Embed continuous improvement and root-cause analysis for productivity and cost gains.
• Own strategic initiatives from planning to execution, risk management, adoption, and benefits realization.
• Lead cross-functional delivery of client implementations and transitions; align resources and timelines.
• Serve as executive lead for critical initiatives; remove barriers and engage client stakeholders.
• Represent SPS in client discussions involving implementations, transitions, and executive reviews.
• Collaborate with Sales, Solution Design, Operations, and vendors to support growth and optimize delivery.

Skills

Leadership

Executive communication

Stakeholder management

Strategic planning

Process improvement

Change management

Lean Six Sigma

PMP (plus)

Education

Bachelor's degree in Business Administration/related field

MBA preferred

Job description

SPS North America seeks a seasoned executive to lead Transformation and Shared Services Optimization. The role partners with the COO to drive enterprise initiatives, optimize operating models, and deliver measurable improvements in productivity and client value. It may also lead client engagements and new business implementations.

The position requires 10–15+ years in ops leadership with experience in B2B services, Lean/Six Sigma, and strong financial acumen. Domestic travel may be involved.